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Description & Services
Description (Service)
  • Provides assistance to clients upon hospital discharge 
  • Partners with the Canadian Red Cross to offer services
Services can include any or all of the following: 
  • Travel with patient from the hospital/medical facility to home 
  • Prescription and medical supplies/equipment pick-up 
  • Grocery shopping 
  • In-home visual safety check 
  • Booking follow-up appointments/community support services 
  • Settling-in assistance such as light housekeeping, laundry, ordering Meals On Wheels etc
Hours Office Mon-Fri 8:30 am-4:30 pm 
Service pre-determined for time of hospital discharge
Areas Served Belle Vallée ; Cobalt ; Coleman ; Earlton ; Elk Lake ; Gowganda ; Haileybury ; Latchford ; New Liskeard ; Temagami
Eligibility Patients 55 years and older who: 
  • Are being discharged from hospital and require transportation and/or settling-in assistance 
  • Are able to direct their own care 
  • Are medically stable and ambulatory 
  • Are able to be left unattended 
  • Do not live in long-term care or facility with 24-hour care 
  • Are either admitted on inpatient units or have presented at the Emergency Department
Application Referral is made by the hospital discharge staff and sent to the Client Services Coordinator for arrangements
Languages English ; French
Fees None
Additional Service Sites
Contact Information
Office Phone 705-672-2254
Toll Free Phone 1-800-361-5820
Fax 705-672-2635
Primary Contact Client Services Coordinator
Located In Community Haileybury
Address 367 Sutherland Way
Haileybury, ON P0J 1K0
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Intersection Sutherland Way and Blackwall St
Mailing Address PO Box 428 
Haileybury, ON P0J 1K0
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long-Term Care (MOHLTC) -- North East Local Health Integration Network (NELHIN)