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Description & Services
Description (Service) Assists individuals with the process of obtaining a record suspension, formerly known as a Canadian Pardon
Hours Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm
Areas Served Thunder Bay District
Eligibility Ages: 18 year(s) and up 
Individuals with a criminal record
Application Adult Criminal Records 
  • Individuals 18 years of age and older with a criminal record in Canada 
  • Must wait five years for a summary conviction or ten years for an indictable conviction following sentence completion before applying
Youth Criminal Records 
  • Youth between 12 to 17 years of age, who were charged under the Youth Criminal Justice Act do not need to apply for a pardon unless their youth record was maintained due to receiving an adult criminal record 
  • In this case, the waiting period is the same as above; five to ten years after all of the sentences have been satisfied
Languages English
Fees Service ; Ontario Works may be able to assist with fee for services for individuals who are on social assistance
Additional Service Sites
Contact Information
Office Phone 807-623-5355
Fax 807-623-4191
Primary Contact Maryann Bilenki, Office Manager; Phone: 807-623-5355 ext 1310; Email:
Site Location South Ward
Located In Community Thunder Bay
Address 315 Syndicate Ave S
Thunder Bay, ON P7E 1E2
View Google Map
Intersection Syndicate Ave S and Arthur St E
Physical Access Not Accessible
Other Details
Legal Status (50) Non Profit ; (80) United Way
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS); Ministry of the Attorney General (MAG) ; Federal - Corrections Canada; Service Canada