Canada. Foreign Affairs and International Trade

Service: Assistance to Canadians Abroad

Description & Services
Public Comments For information on foreign diplomatic, consular and other representatives in Canada:  
For information on International contacts and protocols:
Description (Agency) Provides 24-hour assistance to Canadians abroad
Description (Service)
  • Provides 24-hour assistance to Canadians abroad 
  • Provides assistance in arranging evacuation in the event of a war, civil unrest or natural disaster, referrals to local doctors and hospitals, legal information and help in finding missing persons or abducted children
Hours Mon-Fri 9 am-5 pm 
Emergency Services Mon-Sun 24 hours
Areas Served Canada
Eligibility No restrictions
Application Call for more information
Languages English ; French
Contact Information
Office Phone 613-944-4000
Toll Free Phone 1-800-267-8376
TTY Phone 613-944-1310 
Toll Free 1-800-394-3472 (from U.S. and Canada only)
Crisis Phone Emergency: 1-800-387-3124 (within Canada) 
Emergency: 613-996-8885 (Canadian citizens outside Canada can call collect) 
Emergency Passport Services: 1-800-567-6868 (within Canada)
Fax 613-996-9709
Site Location Consular Affairs Bureau
Located In Community Ottawa (City of)
Address 125 Sussex Dr
Ottawa, ON K1A 0G2
View Google Map
Intersection Sussex Dr and St Andrew St
Physical Access Not Accessible
Other Details
Legal Status (40) Federal Government
Funding Federal - Government of Canada