Access Point Northwest (The)

Service: Access Point

Add Record Add Record | Suggest Update | Print Version (New Window)
Description & Services
Public Comments Access Point Northwest is not a crisis service. If experiencing a crisis, call Crisis Response at 807-346-8282 or toll-free at 1-888-269-3100
Description (Agency) A collaborative effort between four healthcare agencies that work together to make it easier for individuals to access mental health or support services provided by the agencies
Description (Service)
  • Serves as a single access point for individuals searching for outpatient mental health services, supportive housing, case management, diagnostic assessment/medication review, and chronic pain management services 
  • Works as a partnership between four community health organizations including Alpha Court, Canadian Mental Health Association, St Joseph's Care Group, and the Thunder Bay Regional Health Sciences Centre for the services they offer 
  • Provides individuals with a simplified outpatient referral form to access programs or services
Hours Online referrals Mon-Sun 24 hours
Areas Served Thunder Bay
Eligibility Ages: 16 year(s) and up 
Eligibility can vary depending on the service requested
  • Referrals can be made by an individual, a health care professional, or on behalf of someone else 
  • The referral form is available on the website 
  • The form can be submitted electronically or an individual can download and print off the form to submit by fax or mail
Note: Some services require consent of a primary healthcare provider, who will then be contacted to confirm that consent has been given
Languages English
Fees None
Contact Information
Office Phone 807-624-3400
Fax 807-624-3525
Located In Community Thunder Bay
Address Thunder Bay, ON
View Google Map
Mailing Address c/o Mental Health Outpatient Programs, St Joseph's Health Centre 
710 Victoria Ave E 
Thunder Bay, ON P7C 5P7
Physical Access Not Applicable
Other Details
Legal Status (50) Non Profit
Established 2017
Funding Provincial - Ministry of Health and Long Term Care (MOHLTC)