Description & Services
Public Comments If an individual has been found ineligible for services or services have been cancelled or suspended they:  
  • have a right to request a review of the decision and 
  • must submit a letter to the local office outlining the reasons why an individual feels the decision made by the local office is incorrect
Note: Community Legal Clinics can also assist with reviews and the review process
Description (Service) Provides various services and supports to help in securing and maintaining employment or starting a business
Works with the individual to determine required supports to gain or maintain employment which can include: 
  • Assistance in finding and keeping a job  
  • Computer training  
  • Interpreter assistance  
  • Preparing for the job  
  • Software and mobility devices for job assistance  
  • Tools, equipment and clothing for work 
  • Training while on the job  
  • Transportation assistance (financial)
Works with the individual to start up a business and can: 
  • financially help towards the costs of business tools, equipment and supplies, licenses and certification  
  • help getting work-related disability supports, such as assistive technology and technical equipment, interpreter, reader and note taking services 
  • help to develop and implement a business plan  
  • help with marketing your business  
  • train in money management, record keeping and budgeting
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Rainy River District
Eligibility Ages: 16 year(s) and up 
Individuals must: 
  • be a resident of Ontario 
  • be able to work in Canada 
  • have a disability that is expected to last a year or more, and 
  • have a disability that makes it hard to find or keep a job
  • Individuals do not have to be receiving financial assistance from the Ontario Disability Support Program to be eligible for Employment Supports 
  • Individuals who are not receiving financial assistance from the Ontario Disability Support Program with a taxable income over $51,000 need to contribute toward the cost of their supports
NOTE: If an applicant is in receipt of CPP - Disability, WSIB, EI, or any other disability insurance benefit, eligibility will need to be reviewed
Individuals cannot receive Employment Supports if they are: 
  • eligible for or receiving disability or rehabilitation benefits from other public or private sources, or  
  • receiving financial assistance from Ontario Works (OW)
  • Individuals must complete the Employment Supports Application Package 
  • Individuals can apply online or by contacting the office
Languages English ; French
Fees None
Additional Service Sites
Contact Information
Toll Free Phone Fort Frances: 1-877-530-9887 
Kenora: 1-800-268-2970 
Welfare Fraud Hotline: 1-800-394-7867
Fax 807-274-2572
Primary Contact Melissa Pearson, Income Support Specialist, Fort Frances; Email:
Alternate Contact Louise Marston, ODSP Manager; Phone: 1-800-268-2970 ext 2404; Email:
Located In Community Fort Frances
Address 283 Church St
Fort Frances, ON P9A 3N1
View Google Map
Intersection Church St and Portage Ave
Mailing Address Bag 5400 
720 Robertson St 
Kenora, ON P9N 3X9
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)