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Description & Services
Description (Service) Operates a community information resource centre where anyone seeking employment and/or training can access services
Job Seekers: 
Provides the following for job seekers:  
  • Assessment of skills and experience  
  • Information about different careers and occupations 
  • Local labour market, employment, and training opportunities  
  • Information about all Employment Ontario programs and services  
  • Referral to other community services 
  • Resumé preparation assistance 
  • Intensive assistance and support to prepare for employment 
  • On-the-job training and/or work experience support
Offers the following services to employers: 
  • Posts employment opportunities  
  • Identifies human resource skill requirements  
  • Matches position and workplace requirements to a participants' skills, capabilities, interests and experience 
  • Information on financial incentives to offset some of the costs of providing on-the-job training and work experience
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay
  • All individuals including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals and employers 
  • Intensive assisted services such as personalized job search, job matching and placement, and job retention services, are for people who are unemployed and out of school
Application Call or drop in
Note: For general information on Employment Ontario services call the toll-free Employment Ontario hotline at 1-800-387-5656 (TTY 1-866-533-6339) or visit;
Personalized job search, job matching and placement, and job retention services require an assessment with Employment Advisor
Languages English
Fees None
Additional Services at this Site
Contact Information
Office Phone 807-624-3362
Toll Free Phone 1-800-465-3935
Fax 807-622-1662
Site Location Corner of Cumberland St N and Van Norman St
Located In Community Thunder Bay
Address Whalen Building
34 Cumberland St N
Thunder Bay, ON P7A 4L3
View Google Map
Intersection Cumberland St N and Van Norman St
Mailing Address c/o Confederation College - Northwest Employment Works 
PO Box 398 
1450 Nakina Dr 
Thunder Bay, ON P7C 4W1
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Training, Colleges and Universities (MTCU)