Description & Services
Description (Service) Offers settlement and community orientation services for immigrants and refugees, including: 
Orientation and Adaptation Services 
  • Offers needs assessment and information and referral to community and social services, support with finding housing, child care, registering children in school and health care 
  • Provides help filling out government forms including housing and immigration sponsorship forms 
  • Offers workshops to reduce stress of adjusting to Canadian culture
Commissioner of Oaths 
  • Serves as a Commissioner of Oaths for verifying original documents
Translation and Interpretation Services 
  • Offers professionally trained interpreters with expertise in health, community and social services
Supportive counselling 
  • Provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Job search preparation and training 
  • Provides assistance in developing strong job search strategies and workplace communication skills
Employment counselling 
  • Offers resume help, employment counselling, skills and career development and help in establishing social and professional networks
Hours Mon-Thu 8:30 am-5 pm
Areas Served Sudbury District
Eligibility Open to newcomers to Canada
Application Call for service; walk-ins welcome
Languages English ; French - Available upon request ; Arabic - Available upon request ; Bengali - Available upon request ; Chinese (Cantonese) - Available upon request ; Chinese (Mandarin) - Available upon request ; Dutch - Available upon request ; Farsi - Available upon request ; German - Available upon request ; Hindi - Available upon request ; Italian - Available upon request ; Ojibway - Available upon request ; Polish - Available upon request ; Portuguese - Available upon request ; Punjabi - Available upon request ; Russian - Available upon request ; Spanish - Available upon request ; Ukrainian - Available upon request ; Urdu - Available upon request ; Interpretive Services - Available upon request
Fees Service - small fees apply to translation of documents and interpretations ; None
Additional Service Sites
Contact Information
Office Phone 705-674-0795
Primary Contact Vicky Smoke, Newcomer Settlement Coordinator; Email:
Alternate Contact Maria Carreon, Administrative Assistant; Email:
Located In Community Sudbury
Address 196 Van Horne St
Sudbury, ON P3E 1E5
View Google Map
Intersection Van Horne St and Paris St
Physical Access Partially Accessible - Wheel chair accessible - ramp
Other Details
Legal Status (50) Non Profit
Established 1963
Funding Provincial - Ministry of Citizenship and Immigration ; United Way