Ontario. Ministry of Children, Community and Social Services

Site: Toronto - Mailing Address

Service: Welfare Fraud Hotline

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Description & Services
Public Comments
  • Individuals who file the complaint can remain anonymous 
  • Ministry staff are bound by the privacy and confidentiality requirements of the Freedom of Information and Protection of Privacy Act and cannot discuss the details of a fraud investigation with the person who filed the complaint
Description (Agency) Administers the Welfare Fraud Hotline
Description (Service)
  • Provides a hotline or online form for individuals to report social assistance fraud 
  • Investigates complaints related to fraud of either the Ontario Disability Support Program (ODSP) or Ontario Works (OW)
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility No restrictions
Application Reports of welfare fraud can be reported by mail, phone, fax, email or online
Languages English ; French
Fees None
Contact Information
Toll Free Phone 1-800-394-7867
Fax 1-866-681-3154
E-Mail welfare.fraud.css@ontario.ca
Website www.mcss.gov.on.ca/wp/en/programs/social-assistance/reporting-suspected-welfare-fraud-online-form/
Site Location Southern Ontario
Located In Community Toronto Downtown
Address Toronto, ON
View Google Map
Mailing Address c/o Ministry of Community and Social Services, Welfare Fraud Hotline 
Box 333 
77 Wellesley St W 
Toronto, ON M7A 1E9
Physical Access Not Applicable
Other Details
Legal Status (30) Provincial Government
Funding Provincial - Ministry of Children, Community and Social Services