Canada. Indigenous Services Canada - Northern Ontario

Site: Thunder Bay Business Centre

Service: Assessment and Investigation Services Branch

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Description & Services
Public Comments Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) takes allegations and complaints regarding the misuse of public funds very seriously. To that end, a process is in place to ensure these allegations and complaints are examined properly and that appropriate action is taken
Description (Service)
  • Receives and investigates allegations and complaints made by phone, mail, email or in person regarding First Nation, Inuit and Métis bodies and organizations, their employees and representatives 
  • Refers to the appropriate policing authority if criminal activity is involved 
  • Allegations may include, for example: 
    • the misuse or misappropriation of Indigenous and Northern Affairs Canada (INAC) funds 
    • fraud 
    • collusion 
    • gross mismanagement
  • Complaints differ from allegations in that they involve actions or inactions which are potentially non-criminal in nature and may include, for example: 
    • a First Nations on-reserve member who cannot obtain funding for house repairs or for post-secondary education and who believes the process was unfair
Hours Mon-Fri 8 am-4:30 pm
Areas Served Algoma District ; Cochrane District ; Kenora District ; Manitoulin District ; Nipissing District ; Rainy River District ; Sudbury District ; Thunder Bay District ; Timiskaming District
Eligibility Allegation or complaint can be from any source, including: 
  • First Nation members 
  • Métis 
  • Inuit 
  • Elected officials 
  • Members of the public 
  • Media
Application Allegation or complaint may be made: 
  • by phone, mail, email or in person 
  • Directly to the Assessment and Investigation Branch at INAC headquarters in Gatineau, QC 
  • at any regional office 
  • to the Minister of Indigenous and Northern Affairs Canada
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone Thunder Bay: 807-623-3534
Toll Free Phone Gatineau QC: 1-855-567-9604
TTY Phone Gatineau QC: 1-866-553-0554
Fax Gatineau QC: 1-866-817-3977 
Thunder Bay: 807-623-3536
Located In Community Thunder Bay
Address 100 Anemki Place, Suite 101
Thunder Bay, ON P7J 1A5
View Google Map
Intersection Anemki Place and Mission Rd
Mailing Address c/o Assessment and Investigation Services Branch 
Aboriginal Affairs and Northern Development Canada 
10 Wellington St, North Tower 
Gatineau, QC K1A 0H4
Physical Access Not Applicable
Other Details
Legal Status (40) Federal Government
Funding Federal - Indigenous Services Canada (ISC)