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Description & Services
Public Comments Main Regional Headquarters: 615 James St S, 2nd Flr, Thunder Bay, Ont P7E 6P6 Ph: 807-473-2700 Fax: 807-473-2796

Text with 9-1-1 service available in Thunder Bay, Conmee Twp, Dorion Twp; Fort William First Nation, Fowler Twp, Gillies Twp, Gorham Twp, Jacques Twp, Lake Helen First Nation, Lybster Twp, Lyon Twp, Marathon, Marks Twp; Neebing Twp; Nipigon Twp, O'Connor Twp, Oliver Paipoonge Twp; Pays Plat First Nation, Red Rock Twp, Rossport, Schreiber Twp, Shuniah Twp, Strange Twp, Stirling Twp, Terrace Bay Twp, and Ware Twp, to enable the deaf, deafened, hard of hearing or speech impaired (DHHSI) community to converse with 9-1-1 call centres using text messaging. You must register for T9-1-1 with your wireless service provider, and you must have a compatible cell phone. T9-1-1 should only be used for emergency situations that require a response from police, fire or emergency medical services
Description (Service)
  • Emergencies call: 9-1-1 
  • Non-emergency reporting and assistance call: 1-888-310-1122
Provides police services focusing on the following: 
  • Assistance to victims of crime 
  • Crime prevention 
  • Emergency response, including canine tracking and search and rescue 
  • Law enforcement 
  • Public order maintenance (protests and riots)
Hours Mon-Sun 24 hours 
Administration Mon-Fri 8:15 am-4:30 pm
Areas Served Thunder Bay
Eligibility No restrictions
Application No application process
Languages English
Fees None
Contact Information
Office Phone Administration only: 807-939-2133
Toll Free Phone Non-emergency assistance: 1-888-310-1122
TTY Phone 1-888-310-1133
Crisis Phone 9-1-1
Fax 807-939-2144
Located In Community Thunder Bay
Address 3267 Hwy 130, RR 2
Rosslyn, ON P7K 0B1
View Google Map
Intersection Hwy 130 and Cooper Rd
Physical Access Fully Accessible
Other Details
Legal Status (30) Provincial Government
Funding Provincial