Add Record Add Record | Suggest Update | Print Version (New Window)
Description & Services
Description (Service)
  • Manages all customs, immigration, import and export requirements 
  • Provides general information for custom regulations on individuals and goods coming in and out of the country
Hours Office: Mon-Fri 8 am-4 pm 
Toll Free Phone: Officers available Mon-Fri 8 am-4 pm
Areas Served Thunder Bay District
Eligibility No restrictions
Application No application process
Languages English ; Interpretive Services - Bilingual services will be provided
Contact Information
Toll Free Phone Border Information Services, English: 1-800-461-9999 
Border Information Services, French: 1-800-959-2036
After Hours Phone Customs Information: 807-964-2093
TTY Phone TTY 1-866-335-3237
Site Location South Ward
Located In Community Thunder Bay
Address 201 May St N, 1st Fl
Thunder Bay, ON P7C 3P4
View Google Map
Intersection May St N and Leith St
Physical Access Partially Accessible
Other Details
Legal Status (40) Federal Government
Funding Federal - Revenue Canada