Lutheran Community Care Centre

Site: Thunder Bay - Van Norman St

Service: Adult Protective Services

Add Record Add Record | Suggest Update | Print Version (New Window)
Description & Services
Description (Service) Specialized Service Coordination (SSC) program 
  • Facilitates person-directed planning to identify goals and action steps to reach their goals 
  • Assists people with direct funding to learn how to create their own support networks within their available funding
Adult Protective Service Worker (APSW) program 
  • Facilitates social services which are customized to meet individual need to support independence 
  • Assists in developing strategies for coping and adapting to life in the community 
  • Ensures that individuals are informed of their rights and are treated with respect, fairness and dignity (Advocacy) 
  • Assists individuals in managing income support from Ontario Disability Support Program (ODSP) (Temporary Trusteeship) 
  • Helps individuals use natural supports as a way of enhancing lives and understand the range of opportunities that exist in the community
APSW program also provides services in Marathon at 115 - 52 Peninsula Square
Hours Mon-Fri 8:30 am-12 noon, 1 pm-4:30 pm
Areas Served Thunder Bay District
Eligibility Ages: 18 year(s) and up 
  • Individuals diagnosed with a developmental disability  
  • Documentation is required to support diagnosis of a developmental disability
Application Contact Developmental Services Ontario, Northern Region at 1-855-376-6673
Languages English
Fees None
Contact Information
Office Phone 807-345-6062
Toll Free Phone 1-855-376-6673
TTY Phone TTY: 1-866-752-5427
Fax 807-343-7954
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Suanne White, SSC and APSW Program Manager; Email:
Alternate Contact Paola Facca, APSW Program Supervisor; Email:
Site Location North Ward
Located In Community Thunder Bay
Address 209 Van Norman St
Thunder Bay, ON P7A 4B6
View Google Map
Intersection Van Norman St and St Paul St
Mailing Address 245 B Bay St 
Thunder Bay, ON P7B 6P2
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services