DOORS to New Life Refugee Centre

Site: Thunder Bay Multicultural Association

Service: Newcomer Settlement Services

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Description & Services
Public Comments Housed at the Thunder Bay Multicultural Association
Description (Agency) Provides services to refugee newcomers and those who assist them
Description (Service) Newcomer Settlement Program 
Provides walk-in information and referral services to refugees and newcomers 
  • Services and supports provided may include (with examples): 
    • Initial settlement (housing, schools, orientation to Thunder Bay life) 
    • Immigration (filling out applications for permanent residence, work permits and citizenship) 
    • Health issues (referral to programs at Thunder Bay Health Unit, filling out OHIP applications) 
    • Housing issues (filling out applications for Thunder Bay District Housing, apartment search) 
    • Family Issues (filling out applications for Pro-Kids, Child Tax benefits, referral to various agencies) 
    • Citizenship Application support 
    • Employment Related Matters (job search, resume writing, employee rights, application for Employment Insurance) 
    • Education issues (information and referral to ESL, LINC programs, tutors) 
    • Social Services issues (assistance in applying for Ontario Works, assistance in dealing with agencies) 
    • Sponsorship-related issues (assistance in filling out applications for sponsorship)
Refugee Sponsorship Program 
  • Any parish or group of individuals may sponsor a refugee family 
  • Refugee Sponsorship Coordinator assists parishes and other refugee sponsorship groups with information, planning, training and the application process
Hours Mon, Tue 9 am-4:30 pm * Wed, Thu 1 pm-4:30 pm
Areas Served Thunder Bay
  • For newcomer Canadians who have lived the refugee experience (Permanent residents newcomers who are now Canadian Citizens, refugee claimants)  
  • Individuals or groups interested in sponsorship and other assistance for refugees
Application Self-referral or referral from other service-providing agency
Languages English
Fees None
Contact Information
Office Phone 807-345-0551
Fax 807-345-0173
Primary Contact Beverly Knutson, Newcomer's Settlement Program Worker; Email:
Primary Executive Romano Taddeo, Chairperson
Alternate Executive Larry Chlebovec, Refugee Sponsorship Coordinator, Catholic Pastoral Centre; Email:
Site Location North Ward, Thunder Bay Multicultural Association
Located In Community Thunder Bay
Address 17 Court St N
Thunder Bay, ON P7A 4T4
View Google Map
Intersection Court St N and Red River Rd
Physical Access Partially Accessible - Main floor is accessible -- Ramp at rear of building leads to main floor
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Citizenship, Immigration and International Trade ; Donations
Elections Sep -- New officers installed immediately