CNIB - North Region - Thunder Bay Office

Site: Thunder Bay Office

Service: Supports and Services for Individuals with Vision Loss

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Description & Services
Description (Agency) Works with individuals of all ages providing the personalized rehabilitation support they need to see beyond vision loss, build their independence and lead the lives they want
Agency Services
Description (Service)
  • Functions as a satellite office, regional office located in Sudbury
Assistive Technology Services 
  • Provides information about the availability, selection, use and purchase of specialized technology and products to assist with tasks of daily living 
  • Accessible catalogues can be ordered via telephone 
  • Local offices can provide in-person training and technical support 
  • Access to online webstore here
Emotional and Wellness Support 
  • Provides a venue to discuss work, home life, activities of daily living, or leisure and community participation, through support groups, the Vision Mate program and immediate, confidential telephone support through the Helpline
Independent Living Services and Independent Travel Instruction 
    Specialists provide instruction and assistance to build everyday skills and confidence in one-on-one or group settings to learn to live and travel with vision loss
CNIB Library 
  • Works with public libraries to provide access to reading material in braille, or in audio or e-book format 
  • Browse the digital collection online here
Hours Office Mon-Fri 8:30 am-4:30 pm 
CNIB Store, open to the public Tue, Thu 1 pm-3 pm 
CNIB Store online Mon-Sun 24 hours 
Open House, for the general public to inquire about services First and Third Thu, 10 am-4 pm 
CNIB Helpline Mon-Fri 7 am-7:30 pm
Areas Served Kenora District ; Rainy River District ; Thunder Bay District ; Timmins
Eligibility Individuals of any age living with vision loss
Application Call to make an appointment
Languages English
Fees None
Additional Services at this Site
Contact Information
Office Phone 807-345-3341 
Regional Office, Sudbury 705-675-2468
Toll Free Phone CNIB Helpline 1-800-563-2642 
Regional Office, Sudbury 1-844-887-8572 
CNIB Library 1-800-268-8818
TTY Phone 807-345-3341
Fax 705-675-6635
Social Media Blogger Blogger, Facebook Facebook, LinkedIn LinkedIn, RSS RSS, Twitter Twitter, YouTube YouTube
Primary Executive Kerrie St Jean, Regional Manager; Phone: 705-675-2468 ext 5423; Email:
Alternate Executive Monique Pilkington, Executive Director, ON-North; Phone: 705-675-2468; Email:
Site Location North Ward
Located In Community Thunder Bay
Address 229 Camelot St
Thunder Bay, ON P7A 4B2
View Google Map
Intersection Camelot St and Court St N
Mailing Address c/o Regional Office 
303 York St 
Sudbury, ON P3E 2A5
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit ; (80) United Way
Established 1918
Funding Provincial - Ministry of Health and Long Term Care (MOHLTC) -- North West Local Health Integrated Network (NWLHIN) ; Fundraising ; United Way