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Description & Services
Description (Service) Responsible for the delivery of the basic services of Waterworks, Sewage Collection and Treatment, Storm Sewer Drainage system and Solid Waste and Recycling

Responsible for: 
  • Repair, testing and replacement of the Corporation's 34,500 water meters 
  • Sewer and Water Service connections 
  • Construction of new water distribution and sewer systems 
  • Water Pollution Control Plant - Sewage Treatment (Atlantic Ave) 
  • Water Treatment Plant (Bare Point) 
  • Technical services related to water quality and sewage treatment 
  • All maintenance and repairs associated with storm sewer piping, service covers and catch basins
Hours Office: Mon-Fri 8:30 am-4:30 pm 
Mon-Sun 24 hours
Areas Served Thunder Bay
Eligibility No restrictions
Application No application process
Languages English
Additional Service Sites
Contact Information
Office Phone Infrastructure and Operations Dispatch, 24-hour Service 807-625-2195
Fax 807-625-3588
Primary Contact Mary Warywoda, Director, Environment Division; Phone: 807-625-2836; Email:
Site Location South Ward, Victoriaville Mall
Located In Community Thunder Bay
Address Victoriaville Civic Centre
111 Syndicate Ave S, 2nd Fl
Thunder Bay, ON P7E 6S4
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Intersection Syndicate Ave S and Donald St E
Mailing Address PO Box 800 
Thunder Bay, ON P7C 5K4
Physical Access Fully Accessible
Other Details
Legal Status (10) Local Government
Funding City / Town - Thunder Bay