Thunder Bay (City of). Municipal Services

Site: Thunder Bay - City Hall

Service: Office of the City Clerk

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Description & Services
Public Comments The Office of the City Clerk can commission certain documents, and there are certain documents that cannot be commissioned at this office:
Can commission: 
  • Affidavits (Sworn statement of fact voluntarily made by an individual under oath or affirmation) 
  • Declarations (Person affirming something is true when no other evidence is available) 
  • Insurance Forms 
  • Pensions 
  • Travel letters (one/both parents must sign)
Can NOT commission: 
  • Birth Certificate documents 
  • Documents in a foreign language 
  • Family Law (including Child Custody) 
  • Forms specifically requiring a Notary Public (a Notary Public is a lawyer) 
  • Power of Attorney 
  • Real Estate 
  • Wills / Estates
Description (Service) Coordinates all duties relative to the administration and legislative requirements necessary for a functional Council and municipal corporation including the following: 
  • Provides secretarial support for proceedings of Council, committees and Police Services Board 
  • Facilitates municipal and school board elections 
  • Participates in and provides support for various community committees 
  • Administers the Municipal Freedom of Information and Protection of Privacy Act 
  • Maintains the corporate policy manual and the corporate bylaw and report systems 
  • Liaises with Aboriginal organizations 
  • Provides civic information 
  • Issues lottery licensing 
  • Assists with and processes Marriage Licenses 
  • Applications for birth and death certificates are available 
  • Acts as Commissioner of Oaths
City Archives 
  • Provides records management and archival services to City departments and research facilities to the general public 
  • Processes Freedom of Information requests
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay
Eligibility No restrictions
Application Call for information
Languages English
Fees Service
Additional Service Sites
Contact Information
Office Phone 807-625-2230
TTY Phone TTY: 807-622-2225
Primary Contact Krista Power, City Clerk
Site Location South Ward, City Hall
Located In Community Thunder Bay
Address City Hall
500 Donald St E, 3rd Flr
Thunder Bay, ON P7E 5V3
View Google Map
Intersection Donald St E and May St S
Mailing Address c/o Office of the City Clerk 
PO Box 800 
Thunder Bay, ON P7C 5K4
Physical Access Fully Accessible
Other Details
Legal Status (10) Local Government
Funding City / Town - Thunder Bay