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Description & Services
Description (Service) Offers programs and services to protect children from neglect and abuse including:
Child Protection 
  • Conducts intake assessments 
  • Carries out abuse and neglect investigations 
  • Offers family relief and support 
  • Operates a pre-teen program 
  • Assists youth in planning for their future 
  • Gives assistance to first-time parents 
  • Promotes community awareness and education 
Home Alone 
  • Promotes Child and Family Services Act's guidelines for leaving a child at home unattended  
  • Investigates allegations of children left unattended
Emergency Services
Provides an emergency line for children in need of protection
Hours Office: Mon-Fri 8:30 am-4:30 pm 
Emergencies: Mon-Sun 24 hours
Areas Served Rainy River District
  • Child Protection services apply to children 18 years of age and younger 
  • Child Protection services exclude First Nations communities
Application Intake assessment required
Languages English
Fees None
Additional Services at this Site
Contact Information
Office Phone 807-274-7787
Toll Free Phone Fort Frances: 1-800-465-7764 
Kenora Head Office: 1-800-465-1100
Crisis Phone 807-274-7787
Fax 807-274-6646
Primary Contact Receptionist; Phone: 807-274-7787 ext 5021
Alternate Contact Intake Screener; Phone: 807-274-7787 ext 5035
Located In Community Fort Frances
Address 240 First St E, Suite 200
Fort Frances, ON P9A 1K5
View Google Map
Intersection First St E and Mowat Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)