Kenora Rainy River Districts Child and Family Services

Site: Fort Frances Office

Service: Child and Youth Mental Health Services

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Description & Services
Description (Service) Assists children, adolescents and their families who may be experiencing emotional, social, and/or psychological problems in their school, family and/or community life 
  • Provides consultation, training and public education 
  • Supports and guides parents concerned about child's early development and/or behaviour 
  • Works with Toronto Sick Children's Hospital to offer psychiatric counselling via video conferencing
Services provided are tailored to the needs of each client, and may include:  
  • Development of treatment plans 
  • Individual, family, and group counselling 
  • Linkages with health, financial, educational, services in the community 
  • Psychological assessments 
  • Suicide risk support services (24 hours)
Provides assistance with concerns related to: 
  • Attachment 
  • Bullying 
  • Communication skills 
  • Family functioning 
  • Grief 
  • Loss/separation/divorce 
  • Relationships 
  • Sexual abuse 
  • Social skills
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Rainy River District
Eligibility Ages: 18 year(s) and under 
Children and youth experiencing mental health issues; no formal diagnosis required
Application Apply through Firefly Northwest
Languages English
Fees None
Additional Service Sites
Contact Information
Office Phone 807-274-7787
Toll Free Phone Fort Frances: 1-800-465-7764 
Kenora: 1-800-465-1100
After Hours Phone Answering Service, leave message and call will be returned within 30 minutes
Fax 807-274-6646
Primary Contact Receptionist; Phone: 807-274-7787 ext 5021
Alternate Contact Janice Gagne, Director of Clinical and Community Services; Phone: 807-274-7787 ext 5063; Email:
Located In Community Fort Frances
Address 240 First St E, Suite 200
Fort Frances, ON P9A 1K5
View Google Map
Intersection First St E and Mowat Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Children, Community and Social Services (MCCSS)