Lake of The Woods District Hospital

Site: Central Ambulance Communications Centre

Service: Communications Centre

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Description & Services
Description (Service) Deploys, coordinates and directs the movement of all ambulances and emergency response vehicles in the Kenora and Rainy River Districts
Land ambulance services: 
  • Prioritizes the urgency of requests for assistance 
  • Determines the appropriate destination hospital to meet patient needs 
  • Provides callers with pre-arrival first aid instructions 
  • Assigns the closest available and most appropriate ambulance to each emergency 
  • Coordinates the transfer of patients between health care facilities
Air ambulance assistance for: 
  • Coordination of air ambulance response to remote communities 
  • Inter-facility transfers
Also takes calls and dispatches for:  
  • All NW Ontario Fire & Rescue Services  
  • First Nations First Response Teams  
  • Lake of the Woods Search and Rescue
Hours Mon-Sun 24 hours
Areas Served Kenora District ; Rainy River District
Boundaries West to Manitoba border, East to English River, South to USA border, North to Pickle Lake and as far as roads can be accessed by land ambulance
Eligibility No restrictions
Application No application process
Languages English ; Interpretive Services - Ojibway, upon request
Fees Service - Ambulance fees for residents and non-residents ; Ontario Health Insurance Plan (OHIP) subscribers ($45); Non-residents ($240); Rates may vary
Contact Information
Office Phone 807-468-8854
Crisis Phone 1-800-281-9275 
Fax 807-468-5984
Primary Contact Craig Marek, Manager; Phone: 807-467-3701; Email:
Alternate Contact John Hensrud, Operations Manager and Liaison Policy Officer; Phone: 807-467-3708
Site Location Minnesota St entrance of Islandview Condominiums
Located In Community Kenora
Address 40 Minnesota St
Kenora, ON P9N 3V4
View Google Map
Intersection Minnesota St and Lakeview Dr
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Provincial - Ministry of Health and Long-Term Care (MOHLTC)