Kenora District Services Board

Site: Ear Falls Office

Service: Ontario Works

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Description & Services
Public Comments If difficulty is experienced applying online contact Service Ontario at 1-855-231-1255 
Check website for dates/times that a Caseworker is available
Description (Service)
  • Provides short term financial assistance to individuals and families in need 
  • Offers Extended Health Benefits to qualifying individuals 
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
Participants can access a variety of programs and support services including but not limited to: 
  • Child Care  
  • Clothing Needs  
  • Community Placement Program  
  • Discretionary Benefits  
  • Drug Benefits  
  • Employment Resource Centre 
  • Employment Start-up Costs  
  • Enhanced Employment Placement Program 
  • Funeral and burial expenses 
  • Learning, Earning and Parenting 
  • Pay-Direct to Landlord  
  • Special Diets Allowance 
  • Transportation
Hours Hours and days vary each month, call for information
Areas Served Ear Falls
Eligibility Ages: 16 year(s) and up Individuals must:
  • Be a resident of Ontario
  • Be in immediate financial need to help pay for food and housing costs
  • Be willing to take part in activities that will help find employment
  • Sign a Participation Agreement
Amount of financial assistance provided is determined by various factors including:
  • Assets
  • Family size
  • Housing costs
  • Income
Extended Health Benefits

Individuals and families who:
  • Were eligible for Ontario Works in the previous months, or
  • Are no longer eligible for Ontario Works because a payment was received for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
Employment Resource Centre

Must be recipient of ODSP/OW benefits
Application Individuals can apply online or by contacting the office

The following documentation is required to complete application:
  • Copy of Canada Child Benefit statement (for children under 18 years of age)
  • Copy of mortgage or rental agreement
  • Health card
  • Information about assets owned, such as a Registered Retirement Savings Plan,
  • Information about other income and money, such as a pension
  • Proof of identity, such as birth certificate
  • Proof of immigration status, if required
  • Proof of Social Insurance Number
  • Recent bank statement for all bank accounts
  • Record of Employment and/or most recent pay stubs
Languages English
Fees None
Contact Information
Office Phone 807-767-2038
Toll Free Phone Ontario Works Kenora Office: 1-888-767-2038 
Interactive Voice Response (IVR): 1-800-808-2268 
Welfare Fraud Hotline: 1-800-394-7867
Fax 807-467-2162
Primary Contact Reception
Alternate Contact Manager of Integrated Social Services
Site Location Ear Falls Plaza
Located In Community Ear Falls
Address Ear Falls 2000 Office
30 Spruce St
Ear Falls, ON P0V 1T0
View Google Map
Intersection Spruce St and Morowski Lane
Mailing Address 120 Matheson St S 
Kenora, ON P9N 1T8
Physical Access Not Accessible
Other Details
Legal Status (20) Regional Government
Funding Regional / Municipal ; Provincial