Description & Services
Description (Agency) Provides direct services for new and established permanent residents and convention refugees, and for refugee claimants
Agency Services
Description (Service) Offers general settlement and community orientation services for immigrants and refugees
Orientation and Adaptation Services 
  • Offers needs assessment and information and referral to community and social services, support with finding housing, child care, registering children in school and health care 
  • Provides help filling out government forms including housing and immigration sponsorship forms
Commissioner of Oaths 
  • Serves as a Commissioner of Oaths for verifying original documents
Translation and Interpretation Services 
  • Maintains a list of volunteer interpreters who speak various languages (languages available are based on the languages volunteers can speak) 
  • Offers interpretation services to those who are struggling with English or French 
  • Provides translation services (includes documents)
Resource Centre 
  • Provides a variety of print resources relevant to newcomers 
  • Offers brochures from other social service agencies
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Cochrane District ; Timiskaming District
Eligibility Varies by program/service, call for more information
Application Call or email ahead for an appointment
Languages English ; French ; Interpretive Services - Available upon request
Fees Service - Translation Services
Additional Services at this Site
Contact Information
Office Phone 705-269-8622
Toll Free Phone 1-877-890-0901
Fax 705-269-8624
Social Media Facebook Facebook, Instagram Instagram, Twitter Twitter
Primary Contact Kayla Parent, Settlement Worker
Alternate Contact Mike Scott, Timmins LIP Coordinator; Email:
Primary Executive Deborah Robertson, Executive Director, North Bay and District Multicultural Centre; Phone: 705-495-8931; Fax: 705-495-6747; Email:
Located In Community Timmins
Address 130 Spruce St S, Unit 1
Timmins, ON P4N 2M5
View Google Map
Intersection Spruce St S and 2nd Ave
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Established 2011
Funding Provincial - Ministry of Citizenship, Immigration and International Trade ; Federal - Immigration, Refugees and Citizenship Canada