Northern Initiative for Social Action

Site: Telephone Service

Service: Regional Warm Line

Add Record Add Record | Suggest Update | Print Version (New Window)
Description & Services
Description (Service)
  • Offers pre-crisis, confidential telephone support 
  • In partnership with TAO Tel-Aide, offers access to French language services for Francophones 
  • Operated by trained staff who have used (or are currently using) mental health services 
  • Provides peer-led assistance with problem-solving and referrals to appropriate agencies
Hours English Mon-Sun 6 pm-12 midnight 
French Mon-Sun 8 pm-12 midnight
Areas Served North Bay ; Parry Sound ; Sault Ste. Marie ; Sudbury District ; Timmins
Eligibility Individuals with mental health concerns; do not need to be a mental health consumer or have a diagnosis to call
Application No application process; call for support
Languages English ; French
Fees None
Contact Information
Office Phone English Toll free 1-866-856-9276 (1-866-856-WARM) 
French Toll free 1-800-567-9699
Social Media Facebook Facebook, LinkedIn LinkedIn, Pinterest Pinterest, Twitter Twitter
Primary Contact Martin Boucher, Regional Warm Line Coordinator; Phone: 705-222-6472 ext 320; Email:
Located In Community Sudbury
Address Sudbury, ON
View Google Map
Intersection Elgin St and Elm St
Mailing Address 36 Elgin St, 2nd Fl 
Sudbury, ON P3C 5B4
Physical Access Not Applicable
Other Details
Legal Status (50) Non Profit